Terms & Conditions

1. Acceptance of Terms

By engaging with, purchasing from, or making any payment to the Company, the Client confirms that they have read, understood, and agreed to these Terms & Conditions. Any quotation, proposal, invoice, purchase order, email confirmation, or payment shall constitute acceptance of this agreement.

2. Scope of Engagement

The scope, timelines, deliverables, pricing, and other commercial terms shall be governed by the applicable quotation, proposal, invoice, work order, or written communication issued by the Company.

Any request beyond the agreed scope may require additional approval, revised timelines, and additional charges.

3. Payments

All payments shall be made according to the agreed payment schedule.
Unless otherwise agreed in writing, payments made are non-refundable.
The Company reserves the right to suspend or discontinue work for delayed or unpaid invoices.
Any taxes, government levies, or statutory charges shall be payable by the Client where applicable.
Interest may be charged on overdue payments as permitted by applicable law.

4. Client Responsibilities

The Client shall:

Provide complete and accurate information.
Cooperate in a timely manner.
Review and approve submissions within a reasonable period.
Ensure that all information, materials, and instructions provided are lawful and do not infringe the rights of any third party.

The Company shall not be responsible for delays resulting from the Client's failure to fulfill these responsibilities.

5. Changes & Additional Work

Any modification, revision, or additional request outside the agreed scope may result in revised pricing, timelines, or both. The Company reserves the right to accept or decline such requests.

6. Timelines

Estimated timelines are provided for planning purposes only. The Company shall not be liable for delays caused by circumstances beyond its reasonable control, including delays caused by the Client, third parties, technical issues, regulatory actions, or force majeure events.

7. Intellectual Property

Unless otherwise agreed in writing, all methodologies, processes, templates, systems, documentation, know-how, software, concepts, and proprietary materials developed or owned by the Company shall remain the exclusive property of the Company.
Ownership of any final deliverables, if applicable, shall transfer only after full payment of all outstanding amounts.

8. Confidentiality

Both parties agree to maintain the confidentiality of non-public information received during the course of the engagement and shall not disclose such information without prior written consent, except where required by law.

9. Third-Party Platforms & Providers

The Company shall not be responsible for the actions, decisions, interruptions, restrictions, pricing changes, suspensions, outages, or policies of any third-party platform, software provider, payment gateway, hosting provider, government authority, or external service provider.

10. No Warranty

The Company makes no representation or warranty, express or implied, regarding any specific commercial outcome, financial benefit, performance level, approval, ranking, profitability, business growth, or other expected result.
All work is provided using commercially reasonable skill and care.

11. Limitation of Liability

To the maximum extent permitted by law:

The Company's total liability shall not exceed the amount actually paid by the Client for the relevant engagement.
The Company shall not be liable for indirect, incidental, consequential, special, exemplary, or punitive damages, including loss of profits, revenue, business opportunities, reputation, goodwill, or data.

12. Indemnification

The Client agrees to indemnify, defend, and hold harmless the Company, its directors, employees, contractors, affiliates, and representatives against any claims, liabilities, damages, penalties, legal costs, or expenses arising from:

Information or materials supplied by the Client.
Violation of applicable laws or regulations by the Client.
Infringement of third-party rights.
Misuse of deliverables or materials after delivery.

13. Suspension or Termination

The Company reserves the right to suspend or terminate the engagement immediately if:

Payments remain overdue.
The Client breaches these Terms.
Fraudulent, unlawful, abusive, or unethical conduct is identified.
Continuing the engagement may expose the Company to legal or commercial risk.

Termination shall not affect the Company's right to recover outstanding payments.

14. Cancellation & Refunds

Unless expressly agreed in writing:

Payments are non-refundable.
Cancellation by the Client does not relieve the obligation to pay for work completed, committed costs, or outstanding invoices.
Any approved refund shall be solely at the Company's discretion.

15. Force Majeure

The Company shall not be liable for any failure or delay caused by events beyond its reasonable control, including natural disasters, war, terrorism, cyberattacks, labor disputes, internet outages, government actions, epidemics, power failures, or similar events.

16. Compliance with Laws

The Client is solely responsible for ensuring that its business activities, information, products, content, and instructions comply with all applicable laws, regulations, and industry requirements.

17. Privacy

The Company shall handle information provided by the Client in accordance with its Privacy Policy and applicable data protection laws.

18. Dispute Resolution

The parties shall first attempt to resolve disputes through good-faith negotiations. If a resolution cannot be reached, the dispute shall be subject to the exclusive jurisdiction of the competent courts where the Company's registered office is located.

19. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.

20. Amendments

The Company reserves the right to modify these Terms & Conditions at any time. Updated versions shall become effective upon publication or written notification.

21. Severability

If any provision of these Terms is held invalid or unenforceable, the remaining provisions shall continue in full force and effect.

22. Entire Agreement

These Terms, together with the applicable quotation, proposal, invoice, purchase order, or written agreement, constitute the complete understanding between the Company and the Client and supersede all prior discussions or understandings.

23. Contact

For any questions regarding these Terms & Conditions, please contact the Company through its official communication channels.